Responsible Gambling at Hellspin

At Hellspin, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment, never a source of stress or financial difficulty. Our responsible gambling tools and resources are designed to help you stay in control at all times.

Our Commitment to Player Safety

Hellspin takes responsible gambling seriously. We actively promote fair play and encourage all players to gamble within their means. We do not permit underage gambling and implement strict age verification procedures to ensure compliance.

Self-Management Tools

We offer a range of tools to help you manage your gaming activity:

• Deposit limits (daily, weekly, monthly)
• Wager limits
• Loss limits
• Session time limits
• Cooling-off periods
• Self-exclusion options
• Reality check notifications

These tools can be accessed directly from your account settings. You can adjust your limits at any time. Please note that decreasing a limit takes effect immediately, while increasing a limit may involve a waiting period.

Recognizing Problem Gambling

It is important to be aware of warning signs that gambling may be becoming a problem. Ask yourself the following questions:

• Do you spend more money or time on gambling than you intended?
• Do you chase losses by continuing to play after losing?
• Have you borrowed money or sold possessions to fund gambling?
• Has gambling caused conflicts in your personal relationships?
• Do you feel anxious, irritated, or restless when not gambling?
• Do you neglect responsibilities or daily activities because of gambling?

If you answered yes to one or more of these questions, we encourage you to seek support and consider using our self-management tools.

Self-Exclusion

If you feel you need a break from gambling, Hellspin offers self-exclusion options. You can choose to exclude yourself for a defined period or indefinitely. During self-exclusion, your account will be closed and you will not receive any promotional communications.

To request self-exclusion, please contact our support team.

Tips for Responsible Gambling

• Set a budget before you start playing and stick to it
• Never gamble with money you cannot afford to lose
• Take regular breaks during gaming sessions
• Do not gamble under the influence of alcohol or drugs
• Treat gambling as entertainment, not a way to make money
• Keep track of the time and money you spend

External Support Resources

If you or someone you know is struggling with problem gambling, professional help is available. The following organizations provide free and confidential support:

Underage Gambling Prevention

Hellspin strictly prohibits gambling by individuals under the age of 18. We carry out identity and age verification checks during the registration process. We also recommend using parental control software to prevent minors from accessing gambling websites.

Contact Us

If you have any questions about responsible gambling or need assistance with any of our player protection tools, please do not hesitate to reach out to our customer support team. We are here to help you enjoy a safe and responsible gaming experience at Hellspin.